What We Collect and Why We Hold It
When you create an account, we collect the information you submit — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal transaction generates a record tied to your account wallet, and we keep those
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records as required by applicable financial compliance obligations. We also collect technical data: your device type, browser, IP address, and session activity. This helps us detect unusual login patterns and protect your account from unauthorised access. We do not sell your personal data to third parties
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for their own marketing. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what is needed to complete your transaction. Retention periods vary by data category — account identity data is held while your account remains active and for a period
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after closure as required by law. You can request a copy of the data we hold or ask us to delete it by contacting support. Availability of our services and how this policy applies to you depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.